Big Bears communication policy
We at Big Bear are committed to answer all requests for information in the form of brochures, images and technical advice on all our products and services and offer warranty for all our brands bought legitimately within the UK from authorised dealers. If you have any requests please contact us using the form below or the email on the bottom of this page

Warranty policy

We are committed to answering questions from both retailers and end users  however should you have purchased one of our products from a retailer and are dissatisfied or have a warranty issue, your first port of call on all enquires should be directed to them.

Goods returned to us from retailers are inspected and

Sidi warranty

SiDi cycle shoes are warranted if accompanied by the red warranty sticker on the side of the box.

We advise that should this sticker be missing you will not be able to warranty the shoes via Big Bear and suggest you ask the dealer for warranted product.

Help Desk

Need any questions answered get a help ticket here

How to find us

To view a map of our office just Click Here