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Bricks And MortarDistribution services
Each kind of client has different needs and we hope to address them all be recognising there unique requirements
Small to medium size niche store We cater for these stores by offering a one stop shop range of products to help you reduce your suppliers and make your whole operation run more smoothly with less administrative issues On successful completion of a Account Application Form you will be allocated a sales manager who will have full discretion over your account so no need to call endless number of faceless individuals to get what you want Our salesman travel to your stores with samples (where applicable) to ensure that you have less time out of your outlet without expensive needs for travel. We also offer a telesales service for those of you who would like to place small and frequent orders Larger collections are shown by expert staff in our 3 showrooms in London to help you make more informed decisions about your large buys. During these meetings we are happy to discuss prevalent trends we have noted during our wider conversations with clients to help you become more aware of the way ahead. Never is this more critical then when you are ordering forward in a 6 months production window We offer you credit facilities (provided you pass our banks credit ratings) We have developed a CRM (Customer relations management) web site for you to get up to date information on your account and our products 24/7, including stock control and historic sales analysis Our B2B store offers you the opportunity to buy on line 24/7 when the rush is over and to pay by credit card if you are a Performa account.
Chain And Department Stores We treat each department as a separate account allocating a senior sales manager to your account who has full discretion in handling your requests and negotiations We agree terms once a year and all orders placed subsequently are allocated the appropriate terms as this allows us all to concentrate on what is important; the product. Our London show room is ideally placed for this group of clients who would prefer to se the while collection rather then a travelling sample set and choose a unique identity to any collection they acquire We have a full range of technical reports available on our CRM site for instant access to your staff 24/7 or we can deliver any information you require in an email format at any interval you request. Our logistics can handle any delivery requirements you may have including labelled and special times delivery.
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